Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your use of this website and the purchase of products from our store. By accessing this website or placing an order, you agree to be bound by these Terms.
1. Products & Services
We sell custom-built moissanite watches made to order. All products are created based on customer-selected specifications and are not mass-produced.
2. Custom Orders
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All custom orders require a non-refundable deposit to begin production.
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Custom orders are final sale once production begins.
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Orders cannot be canceled, returned, or exchanged after production starts.
3. Pricing & Payments
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Prices are listed in U.S. dollars unless otherwise stated.
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Deposits authorize the start of production.
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Remaining balances must be paid in full before shipping or delivery.
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We reserve the right to refuse or cancel orders at our discretion.
4. Production & Delivery
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Production times are estimates and may vary.
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Delays caused by suppliers or shipping carriers are outside of our control.
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We are not responsible for carrier delays once an item has shipped.
5. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of this business and may not be copied or used without permission.
6. Brand Disclaimer
We are not affiliated with, endorsed by, or associated with any designer or luxury watch brand. All products are original custom designs using moissanite stones.
7. Accuracy of Information
We strive to provide accurate information but do not guarantee that all descriptions, images, or pricing are error-free. We reserve the right to correct errors or inaccuracies at any time.
8. Chargebacks & Disputes
By placing an order, you agree not to initiate chargebacks or payment disputes for custom orders. Unauthorized chargebacks may result in order cancellation, account suspension, or legal action.
9. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.
11. Governing Law
These Terms are governed by the laws of the United States and the applicable state in which this business operates.
12. Contact Information
For questions regarding these Terms, please contact us through our Contact page or direct message