Contact information

We’re here to help with custom orders, design questions, and order updates.

For the fastest response, please contact us using one of the methods below.

📩 Email

Email: ysmoissanitejewelry@gmail.com
(Response time: 24–48 hours)

💬 Direct Message

You may also contact us via:

  • TikTok Direct Messages

  • Facebook Marketplace or Facebook Messages

DMs are best for custom design discussions.

🕒 Business Hours

Monday – Saturday
10:00 AM – 8:00 PM (EST)

💎 Custom Orders

For custom watch requests, please include:

  • Preferred watch style

  • Case color

  • Dial color

  • Budget range

This helps us assist you faster.

⚠️ Important Notice

Please review our Terms of Service, Return & Refund Policy, and Shipping Policy before contacting us regarding orders.